Introduction
Welcome to GENIN. These Terms & Conditions govern your access to and use of the GENIN website, including browsing, purchasing our leather footwear, leather goods, and related products.
By accessing or using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with any part of these terms, please discontinue use of our website.
Use of Website
- The GENIN website may only be used for lawful purposes.
- You must not misuse, hack, disrupt, or attempt to gain unauthorized access to the website or its services.
- You must not use the website for fraudulent activities or provide false information while placing an order.
- We reserve the right to restrict or terminate access to the website if misuse or unauthorized activity is detected.
Product Information
- We make every effort to ensure that product descriptions, images, specifications, and prices are accurate and up to date.
- As leather is a natural material, slight variations in color, texture, grain, and finish may occur from one product to another. These variations are natural characteristics of genuine leather and should not be considered defects.
- Product colors may also appear slightly different depending on your device, screen settings, lighting, and photography.
- We reserve the right to update product information, specifications, or images when necessary.
Pricing & Availability
- All product prices are displayed in Bangladeshi Taka (BDT) unless otherwise stated.
- Prices and product availability may change without prior notice.
- We reserve the right to correct pricing, product information, or listing errors at any time.
- If an incorrect price is displayed due to a technical or human error, we reserve the right to cancel the affected order and provide the customer with appropriate notification.
Orders & Payments
- Placing an order through the website constitutes a request to purchase the selected products.
- All orders are subject to product availability and order confirmation.
- We reserve the right to cancel or decline an order due to product unavailability, incorrect pricing or information, suspected fraudulent activity, or other operational reasons.
- Available payment methods will be displayed during the checkout process.
- Customers are responsible for providing accurate name, delivery address, phone number, and other required information.
Order Confirmation
Once an order is successfully placed, you may receive an order confirmation through the contact information provided during checkout.
An order confirmation does not necessarily guarantee fulfillment if the product becomes unavailable or an error is identified. In such cases, GENIN will contact the customer regarding the order.
Delivery
- Delivery timelines provided on the website are estimates and may vary depending on location, product availability, order volume, weather, holidays, and other external factors.
- GENIN is not responsible for delays caused by third-party courier or delivery services beyond our reasonable control.
- Customers are responsible for providing a complete and accurate delivery address and contact information.
- Additional delivery charges may apply depending on the delivery location and will be communicated where applicable.
Returns, Exchanges & Refunds
Returns, exchanges, and refunds are governed by our Return & Exchange Policy, which forms an integral part of these Terms & Conditions.
Customers are encouraged to review our Return & Exchange Policy before placing an order.
Products returned for exchange or refund must meet the conditions specified in our applicable policy.
Leather & Product Variations
GENIN products may feature genuine leather and other natural materials.
Because natural leather has unique characteristics:
- Grain patterns may vary.
- Color may differ slightly.
- Natural marks, pores, and variations may be visible.
- Finishing may vary subtly between individual products.
These characteristics are part of the natural appearance of leather and contribute to the individuality of each product.
Intellectual Property
All content available on the GENIN website, including but not limited to:
- Brand name
- Logo
- Product images
- Photography
- Text
- Graphics
- Videos
- Website design
- Product descriptions
- Visual elements
is owned by or licensed to GENIN and is protected by applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, published, or commercially used without prior written permission from GENIN.
Limitation of Liability
GENIN makes reasonable efforts to maintain accurate website information and reliable services. However, we do not guarantee that the website will always be available, uninterrupted, or completely free from errors.
To the extent permitted by applicable law, GENIN shall not be responsible for indirect, incidental, or consequential losses arising from the use of the website or products purchased through it.
Third-Party Services
Our website may use third-party services such as payment gateways, courier services, analytics providers, or other service providers.
The availability and use of such services may be subject to the respective third party’s terms and policies. GENIN is not responsible for circumstances beyond our reasonable control arising from such third-party services.
Changes to These Terms
GENIN reserves the right to update or modify these Terms & Conditions at any time.
Any changes will become effective when the updated version is published on this website.
Your continued use of the website after changes are published constitutes your acceptance of the updated Terms & Conditions.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of Bangladesh.
Contact Information
If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact GENIN through the contact information or official communication channels provided on our website.
GENIN
Modern Leather Footwear & Goods
Crafted in Bangladesh. Made for the world.
